Effective Date: June 25, 2026
PTN Travel (“PTN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, apply to become an advisor, communicate with us, or otherwise interact with our services.
This Privacy Policy applies to visitors to our website, prospective advisors, advisor applicants, current advisors, event attendees, and other individuals who interact with PTN Travel through our website, communications, programs, events, or services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
PTN Travel is a luxury host travel agency that supports independent travel advisors by providing business development, education, technology, supplier relationships, community, marketing opportunities, and operational support throughout the United States.
Our website is intended to provide information about PTN Travel, our advisor community, and our services. Consumers may also use our website to locate a travel advisor through our Advisor Directory.
The information we collect depends on how you interact with PTN Travel.
Information You Provide
You may voluntarily provide information such as:
If you apply to become a PTN advisor or join our network, we may also collect:
Providing this information is voluntary, but some information may be required in order to evaluate your application or provide our services.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
This information is used to understand how visitors use our website, improve performance, maintain security, and enhance the user experience.
We may use your information to:
We process personal information only when we have a legitimate business purpose or another lawful basis for doing so.
PTN processes personal information only when we have a legitimate reason to do so and in accordance with applicable law. Depending on the nature of your interaction with PTN, we may process personal information for one or more of the following reasons:
To perform or prepare to enter into a contract with you, including evaluating advisor applications, onboarding advisors, providing membership services, and administering our business relationship.
To comply with applicable legal, regulatory, tax, accounting, insurance, or contractual obligations.
To support PTN’s legitimate business interests, including operating and improving our website, providing customer support, communicating with advisors and prospective advisors, administering events, maintaining supplier relationships, analyzing business performance, protecting the security of our systems, preventing fraud, and managing our business operations.
With your consent, where consent is required by applicable law.
Where required by law, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of any processing conducted before your consent was withdrawn, nor will it affect processing based on other lawful grounds.
Current advisors, prospective advisors, and applicants may provide business information and documents necessary to establish and maintain their relationship with PTN.
Examples include:
This information is used solely for operating PTN, fulfilling contractual obligations, supporting advisors, maintaining compliance, and administering our business.
Consumers who contact PTN or submit inquiries through our website may provide contact information so we can respond or connect them with an independent travel advisor.
Consumers do not create customer accounts on the PTN website.
Information submitted through our website is used only for the purposes for which it was provided.
PTN maintains an online Advisor Directory that allows consumers to locate independent travel advisors.
Only information that an advisor voluntarily chooses to publish is displayed publicly.
Advisors may update or remove their directory information in accordance with PTN policies.
PTN’s Advisor Portal is not intended to serve as a customer relationship management (CRM) system or repository for travelers’ booking records.
Independent travel advisors may use third-party business platforms, supplier systems, and approved technology providers to manage their client relationships and travel bookings.
Those third-party platforms maintain their own privacy policies, security practices, and terms of service. PTN is not responsible for the privacy or security practices of third-party providers.
We work with trusted third-party service providers that help us operate our business and provide our services. Depending on how you interact with PTN, these providers may process personal information on our behalf.
These providers may include companies that provide:
For example, PTN may use third-party providers to process membership payments, facilitate planning fee payments where required by law, schedule meetings, host virtual events, manage advisor communications, analyze website performance, and support advisor business operations.
We require our service providers to protect personal information appropriately and to use it only as necessary to provide services to PTN.
We may change or replace our third-party service providers from time to time without updating this Privacy Policy, provided such providers perform substantially similar business functions.
PTN does not store complete payment card information on its own servers.
Membership fees may be processed through secure third-party payment processors.
In certain jurisdictions where PTN is required to collect planning fees on behalf of an independent advisor, payments may also be processed through approved third-party payment providers.
Payment information is subject to the privacy and security practices of the applicable payment processor.
Our website uses cookies and similar technologies to improve functionality, analyze website performance, and enhance the user experience.
These technologies may collect information such as:
We currently use Google Analytics to better understand how visitors use our website and to improve our content and services.
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy, except where applicable law requires additional consent.
If you subscribe to our newsletter, request information, download resources, register for events, or otherwise provide your contact information, we may send you communications about:
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send administrative or transactional communications that are necessary to provide our services.
PTN may share advisor business and professional information with travel suppliers, preferred partners, destination organizations, consortium partners, sponsors, and other industry partners as part of our business operations and to support advisor development, supplier relationships, educational opportunities, marketing initiatives, events, business planning, and commercial partnerships.
In some cases, industry partners compensate PTN for sponsorship opportunities, participation in events, marketing programs, educational initiatives, access to advisor networking opportunities, advisor business contact information, or advisor business performance information.
Information that may be shared includes, but is not limited to:
This information may be shared with industry partners, including consortium partners and preferred travel suppliers, to support advisor recognition, supplier relationship management, educational opportunities, familiarization trips (FAMs), study tours, lead distribution, preferred partner qualifications, sales incentive programs, marketing initiatives, event participation, business development, sales analysis, and other legitimate business purposes.
PTN does not share travelers’ booking information, payment information, passport information, travel itineraries, or other confidential client travel records with suppliers or marketing partners for their independent marketing purposes.
We may also disclose personal information:
By applying to become a PTN advisor and by maintaining membership with PTN, advisors acknowledge and consent to PTN collecting, using, analyzing, and sharing their business and production information as described in this Privacy Policy.
Industry partners are responsible for their own privacy practices once information has been shared in accordance with this Privacy Policy. PTN does not control how third parties use information after it has been lawfully disclosed.
As part of PTN membership, advisors may receive communications directly from travel suppliers, preferred partners, destination organizations, consortium partners, sponsors, and other industry organizations.
These communications may include invitations to educational programs, webinars, events, familiarization trips (FAMs), promotions, product updates, marketing opportunities, business development resources, and other industry-related information.
PTN does not control the frequency or content of communications sent by third-party organizations.
PTN is not responsible for the privacy practices, content, or communications of third parties. Advisors should review the privacy policies of any third-party organization with which they choose to engage or share information.
PTN works with independent contractors travel advisors who operate their own businesses.
Each advisor is independently responsible for complying with applicable privacy laws and protecting the personal information they collect from their clients.
Independent advisors act as separate businesses and are responsible for complying with all applicable privacy, consumer protection, and data security laws in connection with their own clients.
PTN is not responsible for the privacy practices, websites, marketing activities, or independent business operations of its advisors.
If you provide information directly to an individual travel advisor, that advisor’s privacy practices may differ from PTN’s practices.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no method of transmitting information over the Internet or storing electronic data can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
While PTN takes commercially reasonable measures to safeguard personal information, users acknowledge that no security system is infallible and assume the inherent risks associated with transmitting information electronically.
Users are responsible for maintaining the confidentiality of their account credentials and for promptly notifying PTN of any unauthorized access or suspected security incident.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with our contractual obligations, resolve disputes, enforce our agreements, and satisfy applicable legal, accounting, tax, insurance, or regulatory requirements.
When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our record retention practices.
We may retain backup copies for disaster recovery, legal compliance, or archival purposes.
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, which may include the right to:
To exercise any applicable privacy rights, please contact us using the information provided below.
Please note that certain information may be retained where necessary to comply with legal obligations, complete transactions, enforce agreements, protect PTN’s legitimate business interests, or maintain records related to advisor membership.
Our website and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18. If we become aware that personal information has been collected from a child under 18 without appropriate authorization, we will take reasonable steps to delete such information.
Our website may contain links to third-party websites, supplier websites, social media platforms, or other external resources.
PTN is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of every website you visit.
PTN is headquartered in the United States and primarily serves travel advisors located within the United States.
If you access our website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country of residence.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational needs.
When we make material changes, we will update the Effective Date at the top of this Privacy Policy. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
PTN Travel
4261 E. University Drive
Suite 30-505
Prosper, TX 75078
United States
Email: info@ptntravel.com
Residents of California may have additional rights under applicable California privacy laws.
Subject to applicable law, California residents may have the right to request access to certain personal information, request correction or deletion of personal information, and obtain additional information regarding PTN’s privacy practices.
Nothing in this Privacy Policy is intended to limit any rights that may be available under applicable privacy laws.
PTN will respond to verified requests in accordance with applicable law.
When you enroll with suppliers, you must use PTN’s codes to receive a commission from us. Want to sign up for your own CLIA or IATA numbers for exclusive travel benefits? See below.
The IATA/IATAN ID Card is the industry-standard credential to identify bona fide travel professionals. Key benefits include access to concessionary incentives from industry suppliers. The IATA MemberPerks program provides cardholders with daily savings at over 300,000 merchants across North America.
To be eligible, you must register with IATAN under PTN’s IATA number 45769253, work a minimum of 20 hours per week, and earn a minimum of $5,000 per annum in commissions. You’ll need to send PTN a support ticket asking for approval. Once approved, we will send you a PRIN # to allow you to register with IATAN and ask for an ID card.
The official credential of the global cruise industry. The CLIA Enrolled Member Benefit And Recognition Credential (EMBARC ID) provides instant industry recognition and access to CLIA member benefits.
To be eligible, you must register under PTN’s CLIA number 00032299, work a minimum of 20 hours per week and earn a minimum of $5,000 per annum in cruise booking commissions. Submit a support ticket to PTN for approval. Once approved, you can register on the CLIA website.
